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What about ROI? As executive coaching has become a more frequently used tool for development, companies are naturally concerned about the effectiveness of coaching and the return on investment. Collecting hard data for measuring and understanding the effectiveness of executive coaching is problematic; indeed, research indicates that in the field of interpersonal skills and human development, the easier it is to measure, the more trivial it is! We are developing new processes to collect meaningful qualitative data, including assessment of the impact on team motivation, organisational culture, and working practices. |